Tired of getting woken up by calls from tenants? 24/7 Super eliminates at least one source of those calls – maintenance issues. With our web-based system, tenants submit their request via smart phone or computer, then it’s routed to whichever maintenance person you have on call at that time. If tenants prefer to call, 24/7 Super also offers a call-center feature that will receive phone calls from tenants 24/7/365. The support requests are then entered into the 24/7 Super system, where they are routed and tracked to ensure timely completion. Finally, tenants are followed up with to ensure they’re satisfied with the repairs – one of the most important elements to increasing tenant retention.